Multi-Month Cancelation Policy
All multi-month gift subscriptions will automatically expire after the subscription term is complete and do not auto-renew. For example, if you purchase a six-month gift in January, your subscription will expire after delivery of the June box and you will not be charged again.
Multi-month subscriptions cannot be canceled. On a case-by-case basis we may make exceptions to this policy. In these cases, we require all cancellations to be initiated within 14 days of receiving the most recent delivery. These case-by-case cancelations are subject to a 20% early termination fee (which may be in addition to any returned item replenishment fee.)
Returns & Refunds
We will never accept returns for multiple months. Similarly, shipping costs incurred are never refundable. Due to the delicate nature of our products, all returns requiring a refund are subject to a 20% replenishment fee. Please allow 10 days for us to process your refund. See our Terms of Service for further details.