How Adore Me Quality vs. [Enclosed] Lingerie Compares, And Why You Should Care

 

One of the most frequent questions we get about our business is, what differentiates us from Adore Me? There are several answers, but the main answer comes down to Adore Me quality. While Adore Me offers affordable lingerie to the mass market, [Enclosed] is all about delivering an intimate surprise gift of ultra-luxe and high-end lingerie. Here are our thoughts on Adore Me’s quality:

The ANTI AdoreMe

At [ENCLOSED], it is our goal to be the ANTI AdoreMe. We want to be nothing like them (except super successful). One way we differentiate is on customer service. We offer personal, concierge attention. No auto login to update your account. We do it all for you. We literally used AdoreMe as a model of what not to do when developing our customer service, renewals and returns policies. For instance, to cancel any monthly subscription with us you just A. call us B. email us. No questions asked, no complex login. We personally take care of canceling (or pausing) your subscription.

 

Adore Me Quality And Pricing

 

We differentiate on quality. Enclosed is literally a different world of product. AdoreMe is explicitly an alternative to Victoria’s Secret. We are an alternative to flowers or jewelry.While their prices are inexpensive, it all comes back to the idea of “you get what you pay for.” Their mesh and lace isn’t terrible (we’ve worn worse), but they aren’t remarkable either—their quality is on par or lower than Victoria’s Secret. When we’ve tried their products, the material is flimsy and frequently falls apart. We have found them to be inexpensive enough that you’ll get your money’s worth after only a few wears.

[Enclosed] Quality And Pricing

 

At the end of the day, there’s nothing outstanding about Adore Me’s products. It is harder to get high quality at such a lower price point, so Adore Me aims for affordability and tries to please everyone. However at [Enclosed], we focus on the higher-end and luxury segment of the market. Our knickers are made of real silk and satin, the finest leaver’s lace, hand embroidered elements and designed with uncompromising attention to detail.

Adore Me Quality Lacks Designer Truth

 

Adore Me pitches itself as a place to get “designer lingerie” for less money. In our experience, the quality of Adore Me’s lingerie has not been deserving of the title “designer lingerie.” The company should not continue using buzzwords that imply high-end, expensive, luxury lingerie if what they are selling does not match the higher standard all other lingerie brands are held to. Adore Me can and should sell the same types of products other mass market lingerie brands do, just don’t call it designer lingerie.

[Enclosed] Promise To Deliver Designer Quality

At [Enclosed], we pride ourselves in finding the highest quality designer knickers from around the world. As concierge lingerie experts, we categorize designer lingerie to be made with care and attention to detail, using quality fabrics of the finest lace, real silk and other materials selected for beauty and comfort. With [ENCLOSED] you can give a taste of luxe by presenting gorgeous panties sourced from the finest manufactures in France, Italy, the UK and a few select other locales. We acknowledge our products are expensive and our service is not cheap to deliver, and understand our services are not a fit for everyone, but we remain unapologetically sexy, romantic and yes, expensive.

Adore Me Quality: Lacking A Great Gift Experience

Adore Me is advertised as a way women can treat themselves to sexy looks each month. While you can gift someone Adore Me lingerie, that’s just not what it is designed for. Like other mass market retail brands, it arrives in a simple black box with the brand “Adore Me” logo on the top and “Hello, Adorable!” on the side, while surrounded by a cardboard band. The quality of their packaging is simple and discreet (in case you were worried about that), and everything inside is wrapped in pink tissue paper and held together with an Adore Me sticker. Not super impressive or particularly fancy.

[Enclosed] Offers An Unforgettable Gift Experience

 

At [Enclosed] we work hard to ensure the recipient of our gifts feels loved and treasured, delivering an experience that is joyful and indulgent. Every month we hand select a pair of scrumptious knickers that arrives in our custom keepsake box, nestled in a bed of rose petals. Decadent—and fit always 100% guaranteed—we provide gifts that are sensual, intimate and unforgettable.

 

Adore Me Review Of Prices And Membership Model

 

Adore Me claims to have a transparent membership model, yet it has received a lot of backlash over the past few years. According to Adore Me, their policy is that you are charged every month and it is made clear during checkout. However, many claim the costs were not made clear to them upfront. By locking customers into monthly payments along with unclear disclosure that it will do so, Adore Me starts to tread on murky waters especially as some customers were surprised to learn that they were charged $39.95 monthly. It has caused frustrations among customers who felt taken advantage of and tricked into a monthly billing system.

[Enclosed] Dedication To Honesty And Transparency

 

Here at [Enclosed], customers pay upfront depending on the number of months they want their subscription to last, and we never auto-renew your subscription without your explicit consent. All the guesswork is taken out—the recipient receives her utterly divine unexpected gift in the mail month after month.

 

 

 

Adore Me Quality Of Customer Service

It’s pretty crazy how Adore Me has racked up hundreds of angry customer complaints from quality issues to difficulty of getting a refund. Many have expressed interest in being an Adore Me shopper for life, but according to them Adore Me just hasn’t shown interest back. From being hung-up on by customer service to being refused to speak with a manager, Adore Me treats customer as if their business doesn’t mean much. However, despite all its criticism, Adore Me has managed to still grow its’ sales and make stellar improvements since these complaints have created huge waves.

Delivering Stellar Customer Service With [Enclosed]

 

At [Enclosed], we are able to solve 99% of the customer issues we come across simply by being empathetic, listening, and trying our best to solve problems while still staying true to our company’s core values Our Customer Service Policy. We pride ourselves by conducting business in an ethnical, honest, and transparent fashion. We are always available for contact by email or phone and we encourage our customers to contact us with inquiries.

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**Disclaimer: This is a review of AdoreMe is our personal opinion having tried out the service.